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The challenge to provide better service and control costs constantly faces government organisations and local authorities.
A large part of public service involves the exchange of documents and information. Both government and people benefit from lower costs and better service with thoughtful use of the Internet. A more efficient society provides a better life for everyone. Less pollution, higher productivity, better living standards, and satisfaction with good government.
Apart from providing documents, information and services on-line, there is the challenge of usability. So much information from so many diferrent areas is involved. Web strategy needs to be considered carefully in order to achieve results. If one cannot find or do what is required quickly and easily, the objective is defeated.
We can provide usability studies on web sites, and recommend strategies for measurable and effective on-line services.
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